Controlling Property Access
Collecting House Keys and Garage Access: Why It Matters and How to Do It
When someone passes away, it is easy to focus on the big responsibilities — legal documents, funeral planning, and bank accounts. But small things, like keys and access codes, can cause major problems if overlooked. One of the first things you should do when managing a loved one’s estate is gather every way someone might enter the home.
Keys often end up in the hands of trusted neighbors, house cleaners, dog walkers, or extended family. While their intentions may be good, untracked access creates risk. If you do not know who has a key, you cannot be sure who might enter. This can lead to missing items, family disputes, or worse.
Do This First:
Start With a List
Begin by writing down everyone who may have been given access. Think broadly — include relatives, home health aides, house sitters, or even friends who have fed the pets in the past. If your loved one had a garage keypad, gate remote, or security system, be sure to include those too.
Reach Out and Collect
Once you have your list, contact each person. A simple phone call or text usually does the trick. Most people will understand and be glad to return what they have. Be sure to collect:
- House keys
- Garage door openers
- Gate remotes or cards
- Mailbox keys
- Security system codes
- Safe or storage unit keys
What If You Cannot Collect Everything?
If you are not sure who still has access, or you cannot retrieve certain items, change the locks. Locksmiths can typically rekey or replace locks the same day. In Louisiana, local locksmiths can be found through platforms like Yelp or Google. Always ask for identification and licensing. If you need help finding a verified locksmith, try the Louisiana State Licensing Board for Contractors at 800-256-1392.
For garage doors, most models have a reset button that allows you to erase old remotes and reprogram new ones. Security systems can also be updated. Contact the alarm company — ADT, for example, can be reached at 800-238-2727 — and be ready to show a death certificate and proof of your role as executor.
Keep It Organized
Label each key or device and store them in a single, secure location. This helps avoid confusion when it comes time to transfer or clean out the home.
Communicate with Family
If family members resist returning keys, gently explain that securing the home protects everyone. It is not about trust, but about preserving the estate and preventing misunderstandings or loss.
Taking control of access early on is a simple but powerful act of care. It helps safeguard your loved one’s property and brings peace of mind during a difficult time.
